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July 30, 2024
Can your kitchen really say it’s covered when someone reports a food allergy—or have you left a legal gap just waiting to land you in court? Hospitality attorney Ryan Gembala joins Tracy for a reality check on the legal liabilities of allergen mishandling, revealing why training every staff member and documenting those efforts could mean the difference between a defensible incident and a catastrophic lawsuit. Through cautionary tales drawn from real lawsuits, you’ll see what happens when policies go ignored, why “the general manager knows” is never enough, and how event planners, hoteliers, and restaurateurs must communicate and document at every stage—from written contracts to the final buffet label. Walk away with specific action steps and a lawyer’s perspective on best practices that don’t just check the box but genuinely reduce your legal exposure. If you’re responsible for food service, whether in meetings, restaurants, or hotels, this practical guide will help you build susta…