Dec. 24, 2024

284: EventProfs at IMEX Share Essential Tips on Managing Event F&B

284: EventProfs at IMEX Share Essential Tips on Managing Event F&B
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284: EventProfs at IMEX Share Essential Tips on Managing Event F&B

At IMEX America 2024, Tracy hit the show floor and stopped random event pros—some she knew, some she didn’t—to ask: What’s your best tip for managing food and beverage at events? Their answers? Pure gold!

From the importance of low-sodium options to creative uses of lighting and signage, the insights from these 15+ event professionals are packed with inspiration to take your events to the next level. In under 20 minutes, learn how understanding cultural differences, incorporating local flavors, minimizing food waste, and even printing personalized cookies can transform your F&B strategy.

You'll also hear about:
🌟 Ensuring everyone—from guests to crew—is well-fed and appreciated.
🌟 The power of detailed communication with chefs and venues.
🌟 Elevating guest experiences with allergen labeling, nutritional transparency, and creative touches.

This episode is a must-listen for event professionals who want to wow their attendees and make F&B an unforgettable part of their events. Whether you’re looking for practical advice or fresh ideas, you’ll find plenty to fuel your creativity (and your menu planning).

Subscribe on your favorite podcast platform, follow us on social media for updates, tips, and behind-the-scenes fun, and if you love the show, please rate and review it on Apple Podcasts! 🌟

Heard on the Episode

"I would love for people to provide more low-sodium options and make sure that they're labeled." ~Anna Williams (00:01:52)

 

"Getting to talk to the chef and understanding what's important to that chef will always be best for your guests." ~Thomas McKeown (00:02:12)

 

"Put a disclaimer in your RFP that says if the banquet menus don't meet our attendees' requirements, we reserve the right to supplement the menus or sets." ~David T. Stevens (00:02:26)

 

Key Topics Discussed

  • Dietary Needs & Health Concerns

    • Provision of low-sodium options

    • Labeling allergens clearly

  • Communication & Coordination

    • Continuous dialogue between planners and chefs

    • Accurate attendee guarantees

  • Guest Experience

    • Using food to create memorable experiences

    • Incorporating local food and telling stories through menu choices

  • Sustainability & Impact

    • Minimizing food waste

    • Donating leftover food to local shelters

  • Staff Welfare

    • Ensuring that crew members are well-fed

    • Emphasizing balanced nutrition for event teams

Key Takeaways

  • Provision and Labeling: Ensure dietary needs and allergens are clearly labeled for guest safety.

  • Chef Coordination: Engage with chefs to understand their strengths and align menus accordingly.

  • Guest Experience: Focus on creating unique and memorable food experiences for attendees.

  • Sustainability: Practice food waste minimization and donate excess food locally.

  • Staff Welfare: Keep the event crew well-nourished for optimal performance.

Tips

  • Early Engagement: Invite chefs into early event planning to discuss menu customization.

  • Detailed Labeling: Always clearly label food items with dietary information.

  • Local Sourcing: Feature local chefs and ingredients to enhance the event's impact.

  • Sustainable Practices: Set up mechanisms to reduce and recycle food waste effectively.

  • Crew Care: Make provisions to ensure the crew's dietary needs are met.

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Zoe Moore Profile Photo

Zoe Moore

Founder, Grow with Zomo

Zoe (pronounced ZOH) Moore, founder of Grow with Zomo, is an independent Equity, Diversity, and Inclusion consultant who helps leaders in the hospitality, events, and tourism industries develop strategies to improve workplace culture and the hospitality ecosystem.

Jaclyn Bernstein Profile Photo

Jaclyn Bernstein

President and Partner at Empire Force Events

Gaspard Monge Profile Photo

Gaspard Monge

Vice President, Sales and Marketing, Proshow Audiovisual

As Vice President, Sales and Marketing at Proshow Audiovisual, Gas provides visionary leadership and strategic direction, driving annual revenue growth of 980% over a 4-year period through extensive networking, new business development, and proactive brand recognition efforts. He is responsible for the entire sales cycle, from business development and client engagement to contract negotiation and closing deals, and excel at optimizing staff performance, capitalizing on new market opportunities, and maximizing revenue through effective key account management.

Kevin Siegrist Profile Photo

Kevin Siegrist

Director of Sales and Events Director of Sales and Events, Bell Harbor International Conference Center

A hospitality veteran with over 22+ years of experience in sales and events, Kevin works with you to ensure all details are handled from beginning to end, allowing you to focus on the results. I pride myself on client services and the relationships I have formed.

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Diane Howard

Director of Sales and Marketing, Q Center, Conference and Meeting Center

Sophia Lin Kanno Profile Photo

Sophia Lin Kanno

National Director of Creative, Access DMC

Sophia is a passionate, creative, and service-oriented event professional who loves transforming spaces, creating experiences, and molding memories. While her daily activities focus on designing events from spatial flow to the linens and centerpieces on your tables, she is truly excited by planning events from start to finish that incorporate a cohesive and seamless message throughout the entire event. From food presentation and subtle ingredient infusions to the implied symbolism of design in the layout and color scheme of the event, my events tell stories of the company, the people, and the occasion for celebration.

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Joe Capone

Account Manager Account Manager, Canvas Meetings & Incentives

Joe is a top-producing DIRECTOR OF SALES & GLOBAL BUSINESS DEVELOPMENT, skilled in building and maintaining key stakeholder relationships, negotiating and managing multi-million dollar Fortune 500 / Fortune 1000 contracts, as well as planning and executing all phases of account and project management; Certified Incentive Specialist, recognized consistently for outstanding achievements in business-to-business sales, customer satisfaction, brand development, and team leadership within the highly-competitive international luxury hotel industry.

Anna Williams Profile Photo

Anna Williams

Director of Global Sales, DMC Network, LLC

Anna is a concert-loving, foodie, passionate fundraiser, and travel enthusiast, and I’ve never met a Rubik’s cube I couldn’t solve.

She has always been proud to be part of the world’s largest and most dynamic industry, which constantly redefines what it means to be hospitable.

As my Director of Global Sales role for the DMC Network, she leverages its extensive network and serves as a single access point to connect you with unparalleled local knowledge and expertise in any of our 100+ destinations.

She loves to build long-term relationships with my clients and offer a tailored experience to each one.

Her 20+ years of experience in all aspects of tourism, including Food and beverage, Hotels, Destination Management, and CVBs, offer my clients a well-rounded representative with a strong appreciation for diversity and a global mindset.

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Shawn (Yih-Hsiang) Cheng

Regional Director of North America, ICCA

As the Regional Director for North America at ICCA, Shawn is passionate about driving growth and fostering collaboration within the global meetings and events industry. ICCA has stood at the forefront of shaping the future of international association meetings since 1963, and he is honoured to be part of a team that champions innovation, sustainability, and advocacy on a global scale.

Over the years, he has had the privilege of strategizing, planning, and executing transformative events—from intimate gatherings to international conferences. My career has been built on an unwavering commitment to innovation, creative problem-solving, and a collaborative approach to ensure that every event exceeds expectations. Along the way, I've been fortunate to be recognized with honours such as "Planner of the Year" by Smart Meetings and a spot on the "40 Under 40" by Connect x BizBash.

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David T. Stevens

Co-Founder, Olympian Meeting

As a Co-Founder of Olympian Meeting a Wellness Consulting firm for Events, Meetings, and Conferences, David helps clients create and execute impactful and memorable experiences that drive engagement, awareness, and revenue, while enhancing the well-being of attendees, speakers, sponsors, and staff. He leverages his 20+ years of experience in the corporate event industry, as well as his credentials as a Delos Certified Wellness in Events, a COVID-19 Compliance Officer (CCO), and a Pandemic Meeting and Event Designer (PMED), to deliver innovative and meaningful solutions that align with the goals, values, and vision of each client.

Thomas McKeown Profile Photo

Thomas McKeown

Executive Chef, Hyatt Regency Atlanta

Chef Thomas McKeown is a recognized leader in bringing quality, locally-sourced ingredients to hotel dining. He joined Hyatt Regency Atlanta as Executive Chef in 2015, and oversees all of the landmark hotel’s dining experiences, including Polaris, Sway, Twenty-Two Storys and Market, as well as in-room dining, special events and banquet operations.

Under his leadership, Hyatt Regency Atlanta partners with 70 local farms, dairies and independent purveyors to plate the freshest quality ingredients for his guests. Chef Thomas is a longtime partner of the Peachtree Road Farmer’s Market, the largest producer-only Georgia’s largest vendor run farmers market, and an organizer of “The Good Taste Series,” Hyatt’s global chef’s competition.

Born and trained in Europe, McKeown began his culinary career at the prominent Limerick Golf Club in Ireland. He completed his culinary training on both sides of the Atlantic at the Limerick Institute of Technology in Ireland and Johnson & Wales University in Rhode Island, where he earned a Master’s degree in Food Service Education. Following his studies, McKeown refined his knowledge of contemporary American cuisine as Sous Chef at the exclusive Somerset Club in Boston and moved on to become Executive Chef at Atlanta’s Ellis Hotel. He joined Hyatt as Executive Chef at Grand Hyatt Atlanta in Buckhead in 2010.

Chef McKeown is a member of Hyatt’s Sustainable and Responsible Eating Team, a Hyatt initiative that promotes serving local, healthy and responsibly raised ingredients in all Hyatt dining experiences. In 2013, M… Read More

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Marsha Sharpe

Executive Vice President

A member of the SongDivision team since the beginning, Marsha helps oversee the many elements of the business she’s helped build, from sales, to marketing and event production. She leverages her background in media and real estate sales, along with her degrees in psychology and social studies, to grow the company and shape its brand and culture.

As a global company with offices located throughout the world, Marsha’s greatest passion is to make sure every team member is happy and looked after, no matter where they are based. She accomplishes this via global meetings, annual retreats and fun initiatives that build relationships among team members and encourage sharing and an always positive esprit de corps. Outside of SongDivision, Marsha is passionate about her community. She serves on the board of the Maui Foodbank and IMUA Family Services.

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Joanne Ireland

President, Ireland Presentations

Joanne Ireland, a 30+ year veteran of the meeting and event planning industry, is Founder and President of Ireland Presentations, a meeting, conference and event planning company. Ireland Presentations is a leading expert in the planning & management of corporate conferences, meetings & events. Their expertise includes project standards & strategy, conceptualization & design, project management, contract negotiations and on-site management. Joanne and her team of A-Plus players continue to produce successful internal company meetings and customer facing programs nationally and internationally

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Emily Bell

Corporate Meetings & Events Manager

Emily Bell is an experienced professional in the event and hospitality industry, with nearly a decade of expertise spanning planning, coordinating, contract negotiation, and catering client meetings for both social and corporate events. Currently, she serves as Corporate, Meeting & Events Manager at Omni Hotels & Resorts, where she manages planning, logistics, and on-site coordination for meetings, training sessions, and special events within the Corporate Sales department.

Her career has included diverse roles in event planning, sales, and operations, as well as experience with tradeshows, conferences, and PR events. Emily’s passion for events, attention to detail, and dedication to creating exceptional experiences for clients have made her a trusted leader in the industry. Based in Dallas, Texas, Emily continues to bring her enthusiasm and expertise to every project she undertakes.

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Tammy Moore

Senior Director, Product Innovation for PCMA

Tammy Moore is the Senior Director of Product Innovation at PCMA, where she leads professional development and educational initiatives across PCMA and the Event Leadership Institute. With over 20 years of experience in the events industry, Tammy has held leadership roles at organizations like KPMG US, overseeing the design and execution of over 1,000 events annually.

An accomplished educator and speaker, Tammy teaches advanced event design and strategy and shares her expertise in fostering collaboration, innovation, and strategic thinking. Outside of work, she enjoys hiking, gardening, and cheering on her daughter Olivia at tennis matches. Originally from Cincinnati, Tammy now resides in Fairfax, Virginia, and cherishes her ties to Northern Michigan.

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Lynn Hochrine

Senior Program Manager, Events and Recognition, REI

Lynn Hochrine is a seasoned experiential planner and program manager with over 15 years of expertise in employee engagement, event marketing, and large-scale event production. She currently serves as REI's Senior Program Manager for events and Recognition.

Lynn’s diverse career spans the professional sports, hospitality, and retail industries. Her roles include Director of Catering and Conference Services for Kimpton Hotels and Senior Event Planner for REI’s Brand, Stewardship, and Impact team. Her skill set encompasses event strategy, program management, cross-functional collaboration, vendor management, and expertise in budgeting, forecasting, and KPIs.

Her ability to deliver impactful events has been recognized through notable accomplishments such as growing catering revenue by $900,000 at Kimpton’s Palomar San Diego and managing high-profile events, including Comic-Con activations and corporate conferences. Lynn’s passion for creating inclusive, collaborative, and meaningful experiences drives her work in fostering connection and culture through events.

Based in the Pacific Northwest, Lynn is dedicated to bringing creativity, precision, and purpose to every project she leads.

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Kate Jansen

Senior National Sales Manager, Raleigh Convention Center

Kate's passionate about running and has competed in several marathons.