How Inclusive Bar Design Improves Guest Experience and Event Revenue

If your event bar still treats non-alcoholic drinks as an afterthought, we need to talk.

I’m sitting down LIVE with Kevin Morgan, Global Head of Tempo by Hilton and a 24-year hospitality veteran who has worked his way through Hilton from front desk agent to brand leadership. Kevin also helped lead Hilton’s global CleanStay response—so when he talks about safety, execution, and systems, he’s lived it at scale.

We’re talking about Tempo’s Free-Spirited beverage program—a non-alcoholic strategy that gives NA cocktails equal billing, thoughtful design, and operational clarity. Not a mocktail menu. Not a compromise. A deliberate approach to inclusion, guest experience, and risk management.

Here’s why this matters for planners and suppliers:
▶︎ Bars are social hubs at events—but alcohol-centric design excludes more guests than you think

▶︎ Inclusive beverage programs reduce pressure, improve guest confidence, and expand revenue opportunities

▶︎ Small operational details (like how drinks are marked and served) can prevent costly mistakes

▶︎ Fresh ingredients, reduced waste, and intentional partnerships can support sustainability without adding complexity

Kevin will share how guest data—not personal preference—drives brand decisions, why inclusion is a baseline expectation, and how Tempo’s beverage strategy connects safety, sustainability, and belonging in real, executable ways for hotels, venues, and events.

If you plan events, design menus, manage food & beverage, or work with hospitality brands, this conversation will change how you think about what’s in the glass—and who feels welcome holding it.

Like what you heard? Subscribe to our newsletter for more episodes and insider content delivered right to your inbox!